At ScrapYourCar, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect the following types of information:
This includes:
Full Name
Email Address
Phone Number
Residential or vehicle pickup address
Vehicle details (make, model, year, condition, registration status)
Payment details if needed for bank transfer
When you visit our website, we may automatically collect:
IP address
Browser type, device information, and operating system
Pages visited and time spent on our website
Cookies and tracking technology data
We use your information to:
Provide quotes for vehicle removal and purchase
Schedule pick-up appointments and complete transactions
Improve customer service and user experience
Respond to inquiries and support requests
Communicate updates and promotional messages (only with consent)
Maintain safety and fraud prevention
We do not sell, rent, or trade your personal information. We may share your information only when necessary:
With service partners assisting with vehicle towing or payment processing
To comply with legal or regulatory requirements
To protect against suspected fraud or safety risks
All third-party partners are required to maintain confidentiality and handle information securely.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
Our website may use cookies to:
Enhance website functionality
Analyze performance and visitor behavior
Personalize user experience
You can disable cookies through your browser settings. However, some features may not function properly without them.
You have the right to:
Request access to the personal information we hold about you
Correct any inaccurate information
Request deletion of your data (unless legally required to retain it)
Opt-out of marketing communications at any time
To request changes, please contact us using the details below.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We recommend reviewing their policies before providing personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about these Terms & Conditions, you can contact us:
📩 Email: info@otagocarremoval.co.nz
📞 Phone: 0800 22 55 08
